Residents
Support
Help for residents using the VestaFlo app. For building-specific questions (packages, parking passes, unit access), message your front desk in the app.
Contact
Email horace@vestaflo.com for account access, app issues, or password-reset problems. Include your building name and unit number when possible.
Email supportCommon questions
- Can’t sign in? New accounts need front-desk approval. If you’re pending, wait for an approval email, then open the app and log in.
- Forgot password? Use Forgot Password on the login screen. We’ll email a reset code to your resident address.
- Messages go where? Resident messages go to your building’s front desk. Replies appear in the same thread in the app.
- Wrong unit or building? Contact support or your front desk so staff can update your account.
Privacy
VestaFlo is used with your building’s front desk. Account and request data are shared with authorized building staff so they can help you. Read our Privacy Policy or email horace@vestaflo.com.